Zentia Terms and Conditions of Use

Last Updated: November 12, 2025

Welcome to Zentia. These Terms and Conditions ("Terms") govern your access to and use of the Zentia mobile application ("App"), owned by Jordy de Jesús García Sandoval ("Zentia", "we", "us", "our").

By creating an account, purchasing a subscription, or using our App, you ("User", "you") agree to be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the App.

1. User Accounts

You must be at least 18 years of age to create an account. You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Zentia reserves the right to implement mechanisms to prevent abuse of its welcome programs (such as the initial "bits" gift), including the verification of email records to prevent the creation of multiple accounts by a single individual.

2. App Currency ("Bits")

The App uses a virtual currency called "Bits". Bits are required to unlock certain features, such as the generation of detailed content (scripts, hashtags, etc.).

• License to Use: Bits are a limited, non-transferable, revocable license to use features of the App. **Bits are not money, have no real monetary value, are non-refundable, and cannot be exchanged for cash.**
• Acquiring Bits: Bits are primarily granted through the purchase of subscription plans (e.g., "Scene", "Spotlight", "Estelar") or as part of a one-time welcome gift.
• Welcome Bits: New users may be granted an initial amount of Welcome Bits (e.g., 25 bits). This gift is strictly limited to one per person. Zentia uses a verification system (based on email) to prevent abuse of this offer. Users who delete their account and re-register with the same email address will not receive a second welcome gift.
• RECHARGE AND EXPIRATION POLICY (VERY IMPORTANT!): Subscription plans grant a fixed allotment of Bits (e.g., 150, 450, 1000) for each billing cycle (e.g., monthly). Your first allotment of Bits is granted immediately upon your initial purchase.
  
  Your Bits are reset and refilled on your specific renewal date. For example, if you subscribe on January 25th, your Bits will be reset on February 25th (upon successful renewal).
  
  UNUSED BITS DO NOT ACCUMULATE ("ROLL OVER"). Upon a successful renewal, your Bit balance will be **reset** to your plan's full allotment. Any remaining Bits from the previous cycle are forfeited and do not carry over.

3. Subscriptions and Payments

Zentia offers paid subscription plans that automatically renew (e.g., monthly or annually).

• Payment Processors: All payments are processed by third parties, such as the Google Play Store or Apple App Store, through our partner RevenueCat, Inc. Zentia does not collect or store your financial information.
• Automatic Renewal: Your subscription will automatically renew for the same period (e.g., month-to-month or year-to-year) unless you cancel it before the end of the current billing cycle.
• Cancellation Policy: You are solely responsible for canceling your subscription. You must do so **directly through your account settings in the Google Play Store or Apple App Store.** Uninstalling the App or deleting your Zentia account WILL NOT cancel your subscription.
• Plan Changes (Upgrades/Downgrades): If you change from one plan to another, the store (Google/Apple) may calculate proration and adjust your billing cycle.
• Refund Policy: All purchases are final and non-refundable, except as required by law. Zentia does not issue refunds. The refund policy is subject entirely to the terms of the store where you made the purchase (Google Play Store or Apple App Store).

4. AI-Generated Content

Zentia's core functionality is to generate ideas and content (scripts, hashtags, etc.) using third-party artificial intelligence models (such as Google Gemini).

• Disclaimer: The generated content is provided "AS IS". Zentia makes no warranty or guarantee as to the accuracy, originality, suitability, or quality of the AI-generated content. The content may contain errors, be similar to existing content, or not be up-to-date.
• User's Use and Responsibility: **You assume all responsibility for the use of the generated content.** It is your duty to review, verify, and adapt the content before publishing or using it for any purpose. Zentia shall not be liable for any damages, loss of profits, or third-party claims (including, but not limited to, claims of copyright infringement or defamation) arising from your use of the generated content.

5. Account Deletion

You may request the deletion of your Zentia account from the "Settings" or "Profile" section of the App.

• Free Users:** If you do not have an active subscription, your account and all associated data (history, remaining bits, etc.) will be permanently deleted.
• Users with Active Subscriptions:** For your own financial security, **you will not be able to delete your account if you have an active subscription.** You must first cancel your subscription in the Google Play Store / App Store (see Section 3.3). Once the subscription has expired at the end of the billing cycle, you may proceed to delete your account.

6. Prohibited Conduct

You agree not to use the App to:

• Violate any law or regulation.
• Attempt to manipulate, "hack", or exploit the Bits system.
• Create multiple accounts to abuse the welcome gift.
• Generate content that is hateful, dangerous, illegal, or violates the rights of third parties.
• Attempt to reverse engineer the App or the APIs it uses.

We reserve the right to suspend or terminate your account without notice if we determine you have violated these Terms.

7. Warranty Disclaimer and Limitation of Liability

The App is provided "AS IS" and "AS AVAILABLE", without warranties of any kind. Zentia does not warrant that the App will be error-free or uninterrupted.

To the fullest extent permitted by law, Zentia shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or the cost of substitute services, arising from the use of or inability to use the App.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes (e.g., via the app or by email). Your continued use of the App after such changes constitutes your acceptance of the new Terms.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Mexican States. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in the city of Morelia, Michoacán, Mexico.

10. Contact

If you have any questions about these Terms and Conditions, please contact us at: turneat.networks@gmail.com